Support for Menopause Tracker

Need help understanding your tracker?

Get help with symptom logs, hot flashes, mood, sleep, cycle changes, reminders, health notes, insights, app data, privacy, subscriptions, or anything that does not feel right in the app.

No account needed Support works without creating an account.
Privacy-first This page does not collect or store form submissions.
App Store ready For support, feedback, billing, and privacy questions.
Prefer sending an email directly? Contact us Here.
Please include your device model, iOS version, app version, and a short description of the issue.

Contact support

This form opens your email app with the details filled in. Your message is not stored on this website.

Helpful details to include

A little context helps us understand the issue faster and improve the app with care.

1
What you were trying to do For example: log a symptom, add a hot flash, track sleep, edit a cycle date, or view insights.
2
What went wrong Describe the unexpected behavior, missing data, confusing screen, incorrect chart, or error.
3
Your device and app version This helps identify issues that may only happen on specific iPhone or iOS versions.
Menopause Tracker is designed to help with personal tracking and reflection. It is not medical advice and does not diagnose, treat, or prevent any condition. For medical concerns, symptoms that feel unusual, or treatment questions, please contact a qualified health professional.

Frequently asked questions

How do I cancel my subscription?

Open the App Store app, tap your profile picture, then tap Subscriptions. Select Menopause Tracker and choose Cancel Subscription. Apple manages App Store billing and cancellations.

Can I get a refund?

Refunds for App Store purchases are handled by Apple. You can request a refund through Apple’s “Report a Problem” page or from your App Store purchase history.

Where is my menopause tracking data stored?

Menopause Tracker is designed as a privacy-first app. Your symptoms, moods, sleep logs, cycle notes, reminders, health notes, and progress entries are intended to stay on your device unless the app clearly states otherwise.

Why are reminders not working?

Check that notifications are enabled for Menopause Tracker in iOS Settings. Open Settings, tap Notifications, choose Menopause Tracker, and make sure notifications are allowed.

Why do my symptoms or charts look different than expected?

Insights depend on the information you enter in the app. If a chart looks incorrect, check that your logs, dates, symptom entries, and stage settings are accurate and up to date.

Can I request a feature?

Yes. Choose “Feature request” in the support form and describe what would make Menopause Tracker more useful, calming, personal, or easier to use.

Is this app medical advice?

No. Menopause Tracker is an informational self-tracking and reflection tool. It is not medical advice, diagnosis, treatment, therapy, hormone guidance, or a replacement for a qualified health professional. For medical questions, treatment decisions, or concerning symptoms, contact a qualified professional.