EFFECTIVE 30 OCTOBER 2026

Privacy Policy

SuppTrack is designed so the developer does not receive your supplement or health-related information.

Information stored on your device

The app can store supplements, ingredients, schedules, dose history, inventory, prices, purchases, check-ins, notes, preferences and reminder settings using Apple’s local storage frameworks. These records remain on your device.

Information collected by us

None. SuppTrack has no account system, developer backend, advertising SDK, tracking SDK or third-party analytics SDK. We do not receive your locally stored records.

Purchases

Apple processes App Store purchases. SuppTrack receives entitlement information needed to unlock features. The developer does not receive payment-card details.

Notifications

If you grant permission, reminders are scheduled through Apple’s local notification system. Permission is optional and can be withdrawn in system Settings.

Camera and label scanning

If you choose barcode or Supplement Facts scanning, Apple’s camera and text-recognition frameworks process the image on your device. SuppTrack does not upload or retain camera images. Extracted label fields remain editable before you save them locally.

Offline product catalog

SuppTrack includes a versioned local selection of product-label records from the NIH Dietary Supplement Label Database. Barcode and catalog searches happen on your device and are not sent to the developer or a product service.

Apple Health

If you explicitly choose Connect Apple Health, SuppTrack can read sleep duration, step count, resting heart rate and heart-rate variability. This access is read only. Raw Apple Health samples are processed in memory and are not copied into SuppTrack’s local database, JSON exports, widgets, CloudKit, analytics or any developer server. If you explicitly enable “Aggregated Apple Health trends” when creating an Appointment Summary, daily aggregates can be included in a PDF generated temporarily on your device. Health information is excluded from that PDF by default. You choose whether to share the PDF and with whom; the destination’s privacy practices apply. SuppTrack does not write data to Apple Health. You can manage individual permissions in the Health app.

Widget

The widget uses a minimal local App Group cache containing supplement names, occurrence identifiers, scheduled times and completion state. It excludes check-ins, notes, prices, ingredients, purchases and Apple Health information.

Exports

JSON exports and Appointment Summary PDFs are generated locally in the app’s temporary directory with complete file protection. They are marked for exclusion from automatic backups. Data is shared only when you choose a destination through Apple’s share interface. JSON exports can contain your entered check-ins and notes but do not contain Apple Health samples or aggregates. A PDF contains Apple Health aggregates only if you explicitly enable that option. After sharing, the destination’s privacy practices apply.

Retention and deletion

Local records remain until you delete them in SuppTrack, use Delete All Local Data, or remove the app. Temporary export files may remain until the system clears them or the app is removed. Deleting records in the app does not delete copies you have shared, saved elsewhere, or retained in older device backups. The developer cannot retrieve or delete records because the developer never receives them.

Device backups and iCloud

SuppTrack does not use CloudKit or automatically synchronize your records between devices. Starting with version 2.0, the app marks its local records, preferences and widget cache for exclusion from automatic device backups, including iCloud Backup. Apple treats this setting as guidance, not a guarantee that data can never appear in a backup or restored device. The app also applies Apple file protection to its local database and widget cache.

Do not rely on automatic device backups to restore these records after changing devices or reinstalling. Keep a manual JSON export if you need your own copy; export and import are Premium features. Updating the app does not remove copies already present in older device backups. You can manage existing device backups in Apple’s system settings.

A JSON export or PDF you intentionally save to iCloud Drive, another cloud service, or a recipient is a separate copy under your control. Its retention and privacy depend on that destination; the app’s backup exclusions do not apply to exported copies.

Children

SuppTrack is not directed to children and does not knowingly collect personal information from anyone.

Terms of Use

Educational organization tool

SuppTrack organizes user-entered supplement information and provides general cited education. It is not a medical service and does not provide diagnosis, treatment, personalized dosage or emergency assistance.

Verify product information

Supplement formulas, packaging and instructions can change. Verify all product, ingredient, amount, expiry and schedule information against the current package.

Medical decisions

Consult a qualified doctor or pharmacist before changing a supplement or medicine routine, treating a deficiency, or acting on an interaction concern. Do not delay professional care because of information in SuppTrack.

Subscriptions and purchases

Auto-renewing subscriptions are processed by Apple and renew unless cancelled in App Store subscription settings. Lifetime access is a non-consumable in-app purchase. Current localized price, period and eligibility are shown by Apple before purchase. Apple’s applicable standard end-user licence agreement also applies.

No warranty of label accuracy

Catalog and user-entered information can be incomplete or inaccurate. Inclusion of a product is not endorsement by SuppTrack, NIH, FDA or Apple.

Acceptable use

Do not misuse the app, attempt to circumvent paid access, or rely on it for emergencies or professional medical decisions.

Changes

This policy will be updated if app practices change. The effective date will be revised and App Store privacy disclosures will be updated where required.

Contact

Contact saas.dashboard.ai@gmail.com or visit the SuppTrack Support page.